Last updated: May 2026
These Terms and Conditions ("Terms") govern access to and use of the website weddings.help, the wedding-management dashboard and the public wedding-website service (collectively, the "Service") provided by HERA TECH VENTURES SL ("Weddings.help"). By creating an account, paying for a plan, or using the Service in any way, you accept these Terms in full.
HERA TECH VENTURES SL, CIF B27660273, registered office at Calle Fromista 15, Portal C, 7º A — 28050 Madrid (Spain), registered with the Commercial Registry of Madrid, Sheet M-885785, Entry 1ª. Contact: [email protected].
Weddings.help is a SaaS that allows couples to organise their wedding through digital tools: guest management, RSVP, seating chart, bus management, budget, vendors, checklist, timeline and a public wedding website with subdomain. It is aimed at adults (over 18 years of age) acting either as consumers or in a professional capacity.
To use the Service you must create an account with a valid email address. You undertake to provide truthful information, to keep credentials confidential and to notify us promptly of any unauthorised access. You may close your account at any time from Dashboard → Settings.
Prices already include applicable VAT. There are no recurring charges and no automatic renewals. Stripe is our payment processor.
If you contract as a consumer resident in the European Union, you have a right of withdrawal of fourteen (14) calendar days from purchase, in accordance with article 102 of Spanish Royal Legislative Decree 1/2007. You may exercise it by emailing [email protected].
Express loss of withdrawal right: in accordance with article 103.m of the same Royal Legislative Decree, you expressly accept that the right of withdrawal is lost once digital content has begun to be supplied with your prior consent and acknowledgement that you thereby lose the right. By logging into the dashboard, adding guests or publishing your wedding website, you give such consent and the right of withdrawal is exhausted in respect of the digital content effectively used. Withdrawal remains available, on a pro-rated basis, for the unused portion of the service when applicable.
You undertake to use the Service in accordance with the law, these Terms, and the Privacy Policy. You may not: (a) use the Service for illegal activities or activities harmful to third parties; (b) upload content for which you do not hold the necessary rights or consents; (c) attempt to gain unauthorised access to other accounts or to the underlying infrastructure; (d) overload, abuse or reverse-engineer the Service; (e) resell or sublicense the Service to third parties.
All rights in the Service (software, design, brand, content of weddings.help) belong to Weddings.help or its licensors. Content uploaded by you (the couple) — photos, guest list, custom texts — remains yours; you grant Weddings.help a non-exclusive, worldwide, royalty-free licence limited to hosting, displaying and processing it for the sole purpose of providing the Service.
We aim for a service availability of at least 99% calculated monthly, excluding scheduled maintenance announced in advance and outages caused by force majeure or by third-party providers (Cloudflare, Linode, Stripe, etc.). The Service is provided "as is", without warranty of fitness for a particular purpose.
To the maximum extent permitted by law, Weddings.help's liability is limited to the amount you have paid for the Service in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect damages, loss of profit, loss of opportunity or moral damages. Nothing in this clause excludes liability arising from wilful misconduct, gross negligence or non-waivable consumer rights.
The processing of personal data is described in our Privacy Policy. For data of wedding guests uploaded by the couple, Weddings.help acts as data processor under article 28 GDPR; the corresponding contract is included as Annex I of these Terms.
We may suspend or terminate your account if you breach these Terms or the law, with prior notice where possible. You may close your account at any time. On termination, the right to use the Service ceases immediately; data is deleted in accordance with the retention periods set out in the Privacy Policy.
We may modify these Terms. Material changes will be notified at least 30 days in advance by email or in-app notice. If you do not agree, you may close your account before the change takes effect. Continued use after the effective date is deemed acceptance.
Weddings.help shall not be liable for non-performance caused by force majeure, including but not limited to natural disasters, pandemics, outages of major third-party providers, cyber-attacks beyond reasonable defences, or government acts.
These Terms are governed by Spanish law. Any dispute shall be submitted to the Courts of Madrid, except where mandatory consumer law allows the user to bring the action before their own forum. Consumers may also use the European Commission's ODR platform at ec.europa.eu/consumers/odr.
This Annex regulates the processing of personal data of wedding guests carried out by Weddings.help on behalf of the couple. It is automatically formalised between the couple ("Controller") and HERA TECH VENTURES SL ("Processor") upon acceptance of these Terms.
Subject-matter: hosting and management of the guest list, RSVP submissions, seating, transport and event-logistics data uploaded or submitted by the Controller or by the Controller's guests. Duration: while the contract between Controller and Processor is in force. Termination: as set out in clause 11 of the Terms.
Nature: storage, organisation, structuring, consultation, use, transmission to subprocessors, restriction and erasure.
Purpose: exclusively to enable the Controller to organise their wedding through the Service.
Categories of data subjects: wedding guests and companions.
Types of personal data: identification (name, group); contact (email, phone); attendance status; health data (allergies and dietary restrictions, only when explicitly consented by the guest); free-text messages, music preference, gift amount; logistics (table, seat, bus).
Where subprocessors are located outside the EEA, the Processor relies on the European Commission's Standard Contractual Clauses (Decision 2021/914) and on EU-US Data Privacy Framework certifications where applicable. The Processor undertakes to implement additional technical safeguards (encryption, pseudonymisation) where appropriate.
Each party is liable for damages caused by the processing only when it has not complied with obligations of the GDPR specifically directed to processors or when it has acted outside or contrary to lawful instructions of the Controller, in accordance with article 82 GDPR. The overall liability cap of clause 9 of the Terms applies.
This Annex enters into force on acceptance of the Terms and remains in force while the main contract is in force. Upon termination, the obligations regarding deletion of data and confidentiality survive.